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Finance, Media & Technologie, Satisfaction client

L’Observatoire du Paiement sans contact 2017
Depuis 2014, cet observatoire suit les principaux indicateurs du déploiement du paiement sans contact en France que ce soit par carte bancaire ou mobile.
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Finance, Information, Services Financiers

KPI’s for Banking & Finance – Is Customer Effort Score the best measure for p...
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Distribution & Shopper, Finance, Information

Understanding the Financial Services Consumer
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Finance, Tracking

Identifying the connected consumer for the financial services industry
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Distribution & Shopper, Finance

Revolutionising the branch experience for the financial services sector
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Finance, Information

The Services Benchmarking Study – Identifying KPI’s for the Banking Sector
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